![]() ![]() Inadequate communication among healthcare providers is the number-one root cause of sentinel events. Most sentinel events result from systemic problems rather than the mistake or failure of a single individual. Are we performing periodic quality checks to determine whether the universal protocol is acceptable and being followed?.What orientation and training processes are related to the universal protocol? Are all the right people participating?.Does our system have adequate built-in redundancies and safeguards for practitioners to effectively double-check the correct site preoperatively?.Is there a problem with our policies or procedures?.When evaluating system safeguards to prevent wrong-site, wrong-procedure, or wrong-patient surgery, organizational leaders need to ask such questions as: Wrong-site surgery exemplifies how a sentinel event can be linked to a breakdown in safety systems and communication. Nonetheless, for each hospital accredited by the Commission since 2004, wrong-site surgery was the leading sentinel event reported. The Joint Commission’s universal protocol is designed to prevent wrong-site, wrong-procedure, or wrong-patient surgery. operative and postoperative complications (11.9%).It found that the top three sentinel events were: (See Categorizing sentinel events in the downloadable pdf available at the bottom of this page.)įrom January 1995 through September 2007, the Joint Commission reviewed 4,693 sentinel events. Accredited healthcare organizations are required to define a sentinel event in a way consistent with the Commission’s definition and to set a policy for identifying, reporting, and managing such an event. Not all sentinel events stem from an error, and not all errors lead to sentinel events. The Commission points out that the term sentinel event isn’t synonymous with medical error. The phrase, ‘or the risk thereof’ includes any process variation for which a recurrence would carry a significant chance of a serious adverse outcome.” Serious injury specifically includes loss of limb or function. The Joint Commission defines a sentinel event as: “an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof. Sentinel events are so named because they indicate the need for immediate investigation and response. This article defines a sentinel event, explains why sentinel events may occur, and describes ways to handle them. Many involve highly respected healthcare systems and practitioners. Sentinel events aren’t confined to substandard organizations. Since then, studies show that medical errors are the eighth leading cause of death in this country, killing up to 195,000 Americans every year.ĭespite the hard work ongoing nationwide to analyze and reform healthcare systems and thus improve safety, severe errors or sentinel events still occur-and they can happen in any facility at any time. This is not a news bulletin these statistics were revealed nearly a decade ago by the Institute of Medicine in its seminal report To Err is Human: Building a Safer Health System. Each year, medical errors result in 44,000 to 98,000 deaths in the United States.
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